Warranty and Satisfaction Policy

Sealcoating Warranty

Sealcoating is a protective surface treatment. Natural wear over time is normal.
We provide a 6–12 month workmanship warranty covering:

• Major peeling or flaking not caused by traffic, weather, or contamination

• Missed areas during application

• Coating failure caused by incorrect application

Not Covered:

• Tire scuffing or power steering marks

• Oil, gas, or chemical spills

• Tree sap, moss, algae, and organic staining

• Damage from snow plows, shovels, or pressure washing

• Cracks reopening due to ground movement or frost

• Damage from traffic before full cure time (usually 24–48 hours)

• Wear caused by heavy equipment or vehicles exceeding residential/commercial limits

 

Crack Filling Warranty

Crack sealing reduces water penetration but does not permanently stop cracks from moving or returning.

We provide a 30-day warranty against:

• Material failure (sealant completely missing or popped out due to improper adhesion)

Not Covered:

• Cracks reopening due to ground movement, frost heave, settling, or heavy traffic

• Cracks spreading or new cracks forming in other areas (These are natural and not considered failures.)

 

Patching & Asphalt Repair Warranty

For pothole or asphalt patch repairs, we provide a 1-year workmanship warranty against:

• Major failure such as significant sinking, severe crumbling, or separation of the patch from surrounding asphalt.

Not Covered:

• Base or sub-base failures

• Drainage issues, pooling, or soft ground

• Heavy loads exceeding design strength

• Damage caused by vehicles turning while stationary (“twist-off” damage)

 

No Refund Policy

Once materials are applied, they cannot be removed.
For this reason, refunds are not offered.
If a workmanship-related issue arises within the warranty period, we will inspect the area and correct it as required.

 

Customer Responsibilities (Required for Warranty Coverage)

To maintain coverage, customers must:

• Keep all traffic off sealed areas for 24–48 hours (or longer in cool/humid conditions)

• Avoid sharp turning or hard braking on fresh sealcoat

• Maintain proper drainage, slope, and site conditions

• Address/prevent oil drips or chemical spills

• Report any concerns within the warranty period

Failure to follow these requirements may void warranty coverage.

 

Our Promise

We stand behind our workmanship.

If an issue is related to how the work was performed and falls within the warranty terms above, we will make it right.